Customer reviews of County Car Company

By Shanice N on 15 July 2020 | Verified purchase

The County Car Company were excellent all of the way through my experience. They are very polite, helpful and responsive and the process was easy. I have to give 4 stars due to there being an issue with my car during the first week of purchase, however the company were superb in getting the problem fixed under warranty and there have been no further issues.

Reply from County Car Company on 28/08/20

Hi Shanice, Thankyou for your review. Unfortunately, cars do occasionally have an issue and we do make it our priority to look after our customers.

By Jerome R on 04 July 2020 | Verified purchase

Coming out of Covid 19 Lockdown was a tricky time to buy a car … But I found County Cars to be very helpful, friendly and everything was handled in a professional way … I would be happy to recommend them in future.

Reply from County Car Company on 28/08/20

Hi Jerome, thankyou for your review. Glad to hear that you are pleased with our service. We would like to wish you well with your video business now that you have a spacious vehicle.

By Clive G on 03 July 2020 | Verified purchase

Fully recommended definitely return when I next change my car

Reply from County Car Company on 28/08/20

Hi Clive, thankyou for your review. We are pleased to hear that you are happy with your new Kia Sorento. Look forward to seeing you next time.

By Therese B on 02 July 2020 | Verified purchase

Helpful, friendly and relaxed. Nothing too much trouble. Would recommend them too .

Reply from County Car Company on 28/08/20

Hi Therese, thankyou for your review. We do appreciate people recommending us , thankyou. We hope you are both enjoying your new house in Devon.

By David H on 27 June 2020 | Verified purchase

great people to deal with.and excellent service.we will look to buy from them again.

Reply from County Car Company on 28/08/20

Hi Dave, thankyou for your review. We have recommended Bridport Tyres to our customers in your area. We hope your daughter is continuing to enjoy her new Fiesta.

By Robert G on 22 June 2020 | Verified purchase

Great service by these guys! I drove in & was able to test drive the same day, no fuss. All the way through settling the finance, paperwork etc they were very helpful & informative. So simple! Would use again!

Reply from County Car Company on 28/08/20

Hi Robert, thankyou for your review. Sorry to disturb you on your long distance travels and hopefully we will see you again.

By Pete M on 20 June 2020 | Verified purchase

Efficient sale with comprehensive warranty. Fair price for part excange

Reply from County Car Company on 28/08/20

Hi Pete, thankyou for your review. We are sure your new Volkswagen Transporter will fit your family needs. Hopefully we will see you again, even though you live in Exeter.

By Keith L on 14 May 2020 | Verified purchase

We bought a stunning Mazda CX5 the sales team were a pleasure to deal with When we went to collect the car a few days later it had a fresh MOT and 2 new front tyres which we didn't expect. The car was presented to us looking immaculate Unfortunately after a couple of weeks the car developed an intermittent fault being fuel starvation. County Cars were very quick to respond and booked the car in for repairs at a local garage who also gave great service. The repairs were carried out under the car dealers own warranty without any quibble what so ever . The aftersale experience is what really made this company shine . On the whole a great experience and we highly recommend County Cars to anyone. They are a true credit to the used car industry. I wish you every success for the future

Reply from County Car Company on 28/08/20

Hi Keith, thankyou for your 5* review. We do try to look after our customers during and after the sale. Appreciate the review and thankyou for all your work with the NHS.

By Dean S on 07 May 2020 | Verified purchase

Really understanding of our situation, held the car for a small deposit. Really professional considering the constraints of Covid-19! Really friendly staff and always answered communications within a few hours. Very happy with the service we were given

Reply from County Car Company on 28/08/20

Hi Dean, thankyou for your review. Yes, COVID did affect everyone but we try to provide a good service regardless of the situation we are in. We hope you and your family are well.

By Jackie K on 24 March 2020 | Verified purchase

Very efficient and quick to organise my purchase very supportive through out

Reply from County Car Company on 28/08/20

Hi Jackie, thankyou for your review. We hope you are pleased with your Citroen C3.