Customer reviews of County Car Company

By Andrew L on 20 April 2018 | Verified purchase

A thousand characters are not enough to explain my full story. Suffice to say that the sales rep. was very friendly and helpful during the purchase process. However, she turned quite 'cool' when it was time to collect the car. I have to say that I left the office feeling less than completely happy. The first point of concern was the fact that there was only one set of keys. She explained that many cars are sold with only one key, this didn't help my case. Subsequently I have ordered a spare key only to find it costs GBP 356!! The second concern was the Pre Delivery Inspection. To my mind this should be done to a standard form, preferably by a third party. Apparently County Car Co preform their own PDI, it is very basic and there is no report. Maybe CCC will consider these comments and use them to their advantage. On the plus side they did elect to fit two new tyres without prompting. Bottom line is that I'm very happy with the car.

By Alison H on 13 April 2018 | Verified purchase

I recently bought a car from County Car Company and found them friendly, helpful and efficient.

By Elizabeth H on 07 April 2018 | Verified purchase

Polite and informative whilst dealing with my enquiry. Required specific wheelchair adapted vehicle and full explanation given re operation. Helped me greatly by meeting half way for swapping over of cars due to my difficulties in leaving home for any length of time.

By Matt G on 27 March 2018 | Verified purchase

When you purchase a new (used) car it’s easy to rate the garage on the success of the vehicle - in this case it’s irrelevant as the car is everything I wanted and planned to buy, it just happened this dealer had one in. Simply put the car is lovely. The bonus of three months warranty with a twelve month mot gives you peace of mind. I felt as though this dealer was fair - both the people I spoke to were approachable and honest and I didn’t feel under any pressure. I have had no need for after care but I drove away with the overriding feeling that if I had any issues they would be more than helpful. I reccomend them highly.

By Alison H on 12 March 2018 | Verified purchase

I needed a cheap car in a hurry but County Car Company couldn’t have been more helpful even if I’d been buying the most expensive car on the forecourt. From sorting out a few mechanical issues with the vehicle to helping me set up my road tax payments online, customer care and service was excellent. They even lent me a courtesy car to tide me over. Couldn’t ask for more. And the new car is running really well - very pleased.

By Fran V on 03 March 2018 | Verified purchase

Very helpful and great customer service so far. Only had the car a couple of days but all good at the moment.

By Mark C on 26 February 2018 | Verified purchase

I went to the garage with ideas of what I was looking for and was not disappointed . I found the staff member to be knowledgable and listened to my needs without being intrusive . Professional and considerate time spent there . Would recommend this Garage !

By Gwen N on 16 February 2018 | Verified purchase

Very nice company to deal with, love my car and no problems yet. I found them friendly , reliable and very helpful. Thank you County Car Company for taking a lot of the stress out of buying a car from you.

By Paul J on 15 February 2018 | Verified purchase

I can't recommend county cars highly enough! Excellent customer service & friendly staff, they even brought the car I liked to my work place to test drive. There was an unforseen niggle with the car but county cars sorted it out no quibbles & at no cost to myself. I would definitely recommend them to anybody wishing to buy their next car! Thank you county cars for making my car purchase a pleasurable experience!

By Jaclyn S on 10 February 2018 | Verified purchase

Great customer service from start to finish, made buying a car so easy. They were happy to fix any issues I mentioned before I picked the car up. Would definitely go back.