Customer reviews of County Car Company

By Joanne W on 03 March 2021 | Verified purchase

Excellent customer service and friendly staff. A good choice of cars in my price range and I wasn’t pressured into buying, just given information about the vehicle and the process of buying online. I would definitely recommend them.

Reply from County Car Company on 11/03/21

Hi Jo, thank you for using our 'Click & Deliver' service. We do like to stock a variety of cars to suit everyone and we are glad we found one for you. We are proud of our 'no-pressure' sales procedure and proud of our record of customer satisfaction, upon delivery. Thankyou again, stay safe.

By Angus G on 01 March 2021 | Verified purchase

The pair were so helpful, I really that if you find a car you want from their catalogue please use them as they are going to show it should be done when it comes to buying a 13 plate VW Polo. Graham also explained everything he needed to do in the waiting time between buying and collecting the car and he was quick to answer his emails and phones

Reply from County Car Company on 11/03/21

Hi Angus, we always appreciate reviews from our customers. Thankyou very much for purchasing from County Car Company . It is always difficult valuing a part-exchange when we have not seen it; however, you were very honest and we did appreciate it. We would like to wish you all the best with your new career and we are sure you are going to enjoy your Automatic Volkswagen Polo.

By Arturs J on 25 February 2021 | Verified purchase

Mint company! Explained everything along the way and were so accommodating as I was coming from a long way away.

Reply from County Car Company on 11/03/21

Hi Arturs, we do try to update customers in detail. Even though some keyworkers are long distance, it is very important to get the car descriptions right. Thankyou for running COVID procedure. Regards to your family, and stay safe.

By Terry H on 22 February 2021 | Verified purchase

Excellent, non-pressurised. Nothing was too much trouble for Graham and his team.

Reply from County Car Company on 11/03/21

Hi Terry, thank you for your review. Nice to see you and your family again. Regards to them all, and stay safe.

By Lavinia R on 19 February 2021 | Verified purchase

Excellent service and straight forward to deal with including aftercare.

Reply from County Car Company on 11/03/21

Hi Lavinia, thank you for your review. We are always available on the end of the phone if you need any help, and now your phone is connected to your new car, we are sure you will have comfortable safe journeys. Regards to John, and stay safe.

By Andy M on 16 February 2021 | Verified purchase

We recently bought a car click and collect. We wanted to buy from an established and trusted dealer as it is difficult to buy/inspect/test drive in the current lockdown circumstances. All prior purchase questions were answered and the dealer gave a detailed walk round the car describing the cars condition. The car was as described, well serviced and ready to drive away. All went very smoothly.

Reply from County Car Company on 11/03/21

Hi Andy, Thankyou for your detailed review. When dealing with click & collect, we do try to go the extra mile to answer all questions and describe the car accurately. We do appreciate your words and would like to take this opportunity to wish your family all the best and stay safe.

By LEANNE N on 15 February 2021 | Verified purchase

Enquired about a car and honestly was abit blown away with the service that was provided bearing in mind we are on lockdown. A viewing of the car via FaceTime and a further video to look back on. Bought the car on video viewing alone . Click and collect with all Covid regulations followed by seller. Car was even better in the flesh. Good honest car dealer and nice bloke.

Reply from County Car Company on 11/03/21

Hi Leanne, thank you for your review. Yes, we do our best to provide quality during these difficult times. The video and phone descriptions are obviously a great help. It is important to us to get our cars prepared for our customers efficiently as possible for the key worker customers. Best wishes to your family, and stay safe.

By Mark L on 05 February 2021 | Verified purchase

Great service! The communication, service and support was 10/10

Reply from County Car Company on 11/03/21

Hi Mark, thank you for taking advantage of our 'Click & Deliver' service. You are one of many customers that have trusted us to provide the car as described. It is nice to know that you were totally satisfied with your car when it was delivered, as you had never seen it before, only on description over the phone. Thankyou for working with us in these hard times. Best wishes to your family, and stay safe.

By Connor F on 01 February 2021 | Verified purchase

Very nice experience just allowed to go about your leisure never pressured into buying even when you want to buy. The cars are at a good cost and reliable all cars come with M.O.T before given to you which is nice. Always see other cars on the road with the County Car Company details on it so the place is popular and for good reason. Definitely what the used car industry needs.

Reply from County Car Company on 11/03/21

Hi Connor, thank you for your kind words. We sold your Dad and your Uncle cars over the years, and it is nice to do business with the next generation. Wish your family all the best, and stay safe.

By Melissa G on 25 January 2021 | Verified purchase

We purchased a Golf GTI. The car was exactly as described. The process of arranging finance and click and collect was incredibly easy. The owner and his employees were very friendly, honest and trustworthy. Before this purchase we had not used this garage before. We will definitely use the garage again in the future.

Reply from County Car Company on 26/01/21

Hi Melissa, thankyou for your feedback. It is not easy in these present times, but we are all getting used to the Click and Collect service. Thankyou for making the point that the car was described accurately over the phone. Enjoy the GTI, and hopefully see you again in the future. Stay safe, Graham.