Customer reviews of County Car Company
At County Car Company we pride ourselves on the great service we provide to all of our customers. We understand that buying a car can be a daunting prospect, so we strive to make the buying process as simple and hassle-free as possible.
But don't just take our word for it, see what some of our customers have to say about us...
County Car Company
Based on 78 customer reviews
5 stars well deserved
By ETHAN B on 05 June 2018 | Verified purchase
Found the car we liked on the website which was very clear and simple to use. Drove to view the car and found the trader very easily. They were very courteous and helpful and were very eager to help, helping my wife with light controls etc... when the time came to collect the car it was clean and very well presented and had a brand new MOT and clean bill of health which is nice. Myself and my wife are very happy with the service and the vehicle. Our son is autistic and didn't like the change much and had a meltdown which wasn't nice but the staff were very helpful and understanding. They kindly agave 6 months tax for our old heap of a car as well which was extremely generous and helpful as well. All in all 5 stars are very well deserved and we will be using the company again when it is time to renew our vehicle.
Very Friendly service and good quality cars.
By Alex N on 01 June 2018 | Verified purchase
From the start a very friendly and helpful greeting. Nothing was too much hassle and very willing to help in anyway they can. And don't worry about the paperwork County Cars are again more than happy to guide you through the process of selling your car and buying a new one even down to sorting out the road tax. The quality of cars on offer was excellent and at an affordable price.
Great car, after sales needs work.
By Chris H on 09 May 2018 | Verified purchase
I love the car I purchased from County Cars and they were very friendly and helpful when I was purhasing the car although they didn’t tell me it had 5 previous owners and when questioned he said it’s all in the advert which it wasn’t. I also mentioned a couple of days afterwards that the rear light cluster was damaged and a front window trim was missing. I have yet to receive any reply.
Best car buying experience!
By Lauren O on 04 May 2018 | Verified purchase
Good dealership with a fantastic range of cars at great prices, very helpful and professional. When buying a car everyone should take a look at County Car Company! They go the extra mile in making sure that the car is right for you, making sure you are completely satisfied throughout the whole process. I would definitely recommend County Car Company.
Could have been better.
By Andrew L on 20 April 2018 | Verified purchase
A thousand characters are not enough to explain my full story. Suffice to say that the sales rep. was very friendly and helpful during the purchase process. However, she turned quite 'cool' when it was time to collect the car. I have to say that I left the office feeling less than completely happy. The first point of concern was the fact that there was only one set of keys. She explained that many cars are sold with only one key, this didn't help my case. Subsequently I have ordered a spare key only to find it costs GBP 356!! The second concern was the Pre Delivery Inspection. To my mind this should be done to a standard form, preferably by a third party. Apparently County Car Co preform their own PDI, it is very basic and there is no report. Maybe CCC will consider these comments and use them to their advantage. On the plus side they did elect to fit two new tyres without prompting. Bottom line is that I'm very happy with the car.
By Alison H on 13 April 2018 | Verified purchase
I recently bought a car from County Car Company and found them friendly, helpful and efficient.
By Elizabeth H on 07 April 2018 | Verified purchase
Polite and informative whilst dealing with my enquiry. Required specific wheelchair adapted vehicle and full explanation given re operation. Helped me greatly by meeting half way for swapping over of cars due to my difficulties in leaving home for any length of time.
Great car, honest and fair service, very pleased.
By Matt G on 27 March 2018 | Verified purchase
When you purchase a new (used) car it’s easy to rate the garage on the success of the vehicle - in this case it’s irrelevant as the car is everything I wanted and planned to buy, it just happened this dealer had one in. Simply put the car is lovely. The bonus of three months warranty with a twelve month mot gives you peace of mind. I felt as though this dealer was fair - both the people I spoke to were approachable and honest and I didn’t feel under any pressure. I have had no need for after care but I drove away with the overriding feeling that if I had any issues they would be more than helpful. I reccomend them highly.
Excellent service and customer care
By Alison H on 12 March 2018 | Verified purchase
I needed a cheap car in a hurry but County Car Company couldn’t have been more helpful even if I’d been buying the most expensive car on the forecourt. From sorting out a few mechanical issues with the vehicle to helping me set up my road tax payments online, customer care and service was excellent. They even lent me a courtesy car to tide me over. Couldn’t ask for more. And the new car is running really well - very pleased.
Good customer service
By Fran V on 03 March 2018 | Verified purchase
Very helpful and great customer service so far. Only had the car a couple of days but all good at the moment.
County Car Company
- 01935 412828 07967 687994
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|Monday||09:00 - 17:00|
|Tuesday||09:00 - 17:00|
|Wednesday||09:00 - 17:00|
|Thursday||09:00 - 17:00|
|Friday||09:00 - 17:00|
|Saturday||09:00 - 16:00|
Alternative times available by appointment.